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COVID-19 Bulletin - Commander update | 25 November 2020


3pm | 25 November 2020

Hi everyone,

Thank you to the more than 1700 staff who checked into the RAH yesterday using the new Sine app. The use of this app is important for public health (contact tracing) purposes and similar systems are widely used interstate. SA Health has previously communicated that electronic systems that follow similar principles are likely to be introduced by other organisations and businesses in this state. If you are still to download the app, please do so and if you have any questions look for the FAQ on the COVID-19 portal.

Use of eye protection no longer mandatory

The Infectious Disease cell has advised that staff are no longer routinely required to wear eye protection when providing direct care to patients unless additional precautions are ordinarily required.

Continue to use digihealth for outpatients

To support physical distancing on CALHN sites, outpatients appointments should continue to be delivered via digihealth as much as possible.


Interpreters can resume onsite from Friday, 27 November 2020 if it is absolutely necessary for them to be present in person. Please ensure that all bookings are made two days in advance whenever possible.

All contractors - including any interpreters - will need to use our digital screening and must ensure that all COVID-19 precautions are followed.

Temporary change to opening hours at TQEH & RAH testing clinics

Due to the extreme heat this week and over the weekend the TQEH COVID-19 testing clinic will change it’s opening hours 12noon - 9pm.

As a result, the RAH Clinic will increase its opening hours to open from 9am - 9pm.

This change will commence from Thursday 26 November with normal hours resuming on Monday 30 November.

Medi-hotel update

Today the government announced plans for all COVID-19 positive patients to be transferred to a dedicated health facility rather than remaining in a medi-hotel.

A new emergency direction relating to the COVID-19 testing of staff who are working in Medi-hotels was also released (see below).

Following today’s announcement, staff that are working in a dedicated COVID-19 facility - whether that is a medi-hotel or a dedicated health facility will not be allowed to work at other facilities.

If staff wish to isolate away from family, they will have access to the hotel for heroes program that was launched earlier this year. For further information on this program visit the SA Health COVID-19 Staff accommodation and support information sheet.

Medi-hotel site workers to be tested for COVID-19

The government has issued an Emergency Management (COVID-19) (Medi-Hotel Testing) Direction 2020 that requires any person who has been physically present on a medi-hotel site at any time from 0001 hours on the 25 November 2020, for work purposes of any kind are to have a COVID-19 test at least once every seven calendar days.

The direction states that 'A person to whom this direction applies who is awaiting pending COVID-19 test results but does not display symptoms of COVID-19 is not required to self-quarantine pending confirmation of a negative result from that test.' This applies specifically to people working in a Medi-hotel.

This is required for up to 14 calendar days from the date that the person was last physically present on a medi-hotel site.

If you are currently working at a medi-hotel and have any questions, speak to your Medi-hotel manager.

If you have any questions or are seeking further information regarding our COVID-19 response, please visit our CALHN COVID-19 staff portal or email the NICC at

David Naughton
CALHN COVID-19 Commander

COVID-19 Information

Find out more about COVID-19, including visitor restrictions, changes to our operations and information on where you can get your COVID-19 vaccine.

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