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Volunteering at the RAH

 

Please note: Volunteer positions at the Royal Adelaide Hospital have now been filled for 2017. Applications have been placed on hold for the remainder of 2017 and will recommence in 2018. 

The respected team of volunteers at the Royal Adelaide Hospital (RAH) play an important role by generously giving their time to help enhance the comfort and well-being of patients and their loved ones.

Volunteers play an important role at the RAH by generously giving their time to support staff in enhancing the comfort and well-being of patients and their loved ones.

Volunteering is your chance to:

  • give back and be a valued part of our community
  • help people who are often going through difficult times
  • make new friends with other volunteers and staff
  • learn new skills and get some great experience
  • be part of South Australian history with the opening of the new RAH.

Volunteering at the RAH

Positions

If you cannot commit to a position on an ongoing basis, we would still love to hear from you. We are looking for a number of short-term volunteers to support the opening of our state-of-the-art new hospital. Opportunities include helping patients and visitors find their way around and assisting with new wayfinding and outpatient check-in technology.

How to apply

You can complete the electronic application form attached below, or, if you need a hard copy of the form, please contact the Volunteer Service Unit on (08) 7074 1240.

All applications can be forwarded by email to:
[email protected]

Please note: Volunteer positions at the Royal Adelaide Hospital have now been filled for 2017. Applications have been placed on hold for the remainder of 2017 and will recommence in 2018. 

Eligibility:

To be eligible to volunteer with us you are required to be: 

  • over 18 years of age 
  • positive, enthusiastic and willing to help 
  • able to commit to a regular shift each week - holidays are of course allowed 
  • willing to complete an interview and undergo a criminal history screening check 
  • fit and able to perform the allocated volunteer role 
  • committed to our organisational values and ethics of Caring, Excellence, Integrity, Respect and Unity 
  • willing to adhere to the RAH Conduct Standard 
  • keen to help improve the experience of our patients and their loved ones, including elderly people and those from diverse backgrounds.

Due to the size of the building, to be eligible for one of the short-term positions, you will be required to be fit, healthy and capable of walking long distances while helping people find where they need to go.

Those committing to helping on an ongoing basis will be based at the RAH and help with a wide range of requirements. 

These opportunities include:

Emergency Department Volunteer Service

Volunteers in our Emergency Departments offer social support to patients and their family members in an often difficult environment. This is achieved by simply 'being there' to talk and listen, or by offering refreshments and reading materials.

See the Emergency Department Volunteer Service role description for more information.

Guide Service

The Guide Service plays an important part in helping visitors and patients orientate themselves on how to get around the hospital.

The Volunteer Guides are based on the concourse in the main entrance of the RAH but can also be found roving throughout the hospital.

Volunteer Guides provide customer service to patients and visitors of the RAH through the supply of information about the hospital and local amenities.

See the Guide Service role description for more information.

Inpatient Unit Volunteer

Inpatient Unit volunteers work across a variety of different units and provide support to patients who are in hospital receiving treatment. Support ranges from laundry services, facilitating shopping requests to sitting with patients and relatives/friends.

See the Inpatient Unit role description for more information.

Intensive Care Unit Volunteer

The Intensive Care Unit (ICU) caters to patients with severe and life-threatening illnesses and injuries, which require constant, close monitoring and support from specialist equipment and medications. The ICU is staffed by highly trained doctors and nurses who specialise in caring for critically ill or injured patients. ICU Volunteers work closely with medical staff to ensure a sensitive and discreet support service for patients and visitors within the unit.

See the Intensive Care Unit role description for more information.

Laundry service

The Volunteer Services Unit offers a limited laundry service to patients who have no one to assist them with laundering their clothes, and provides a laundry service to the hospital for laundering of non-sterile items as requested.

See the Laundry service role description for more information.

Outpatients Volunteer

Outpatient volunteers support patients who are visiting hospital for an examination or treatment in a number of ways. A major responsibility of the outpatient volunteers is to help guide and orientate patients to and within the Outpatient Department.

Outpatient clinics at the RAH provide consultations for patients in a range of clinical specialties.

See the Outpatient Volunteer role description for more information.

SA.RAH’s Gift Shop

Volunteers in the SA.RAH’s Gift Shop provide high-level frontline customer service to patients, staff and visitors.

SA.RAH’s Gift Shop sells gift and craft items and takes orders for linen packs for overnight visitors.

See the SA RAH's Gift Shop role description for more information.

Volunteer Support Team

The Volunteer Support Team (VST) provides daily assistance in a range of activities that support the RAH. The VST is responsible for administrative activities such as compiling and creating medical record folders and hospital information packages. Volunteers in the VST also contribute to the daily running of the Volunteer Service Unit (VSU) through general administration support.

See the Volunteer Support role description for more information.

Wellness Centre

The role of the Wellness Centre is to deliver consumer-focused, evidence-based health promotion programs, and improve access to reliable health information for patients, staff and the community.

The Wellness Centre works collaboratively with other CALHN sites, departments and outside organisations to increase the capacity of the community to improve their health.

See the Shopfront role description and the General Assistant role description for more information.

Wig service and sewing team

The Wig Service provides a sensitive and caring service to patients undergoing treatment where temporary loss of hair is experienced. The Sewing Team produces turbans, scarves and knitted caps.

See the Wig service and sewing team role description for more information.

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