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Is the emergency department the best place for you?

If not, there are other options

Is the emergency department the best place for you?


Before visiting an emergency department or calling Triple Zero (000), consider if there’s a better way to get better.

Not sure of your best health care option? Call Healthdirect on 1800 022 222 (24 hours, 7 days).

Do you have a cough or a cold? See your GP or make an appointment at a respiratory clinic.

If it is an emergency and you are severely unwell, such as difficulty breathing at rest or chest pain, call Triple Zero (000).

Alternative health care options near the Royal Adelaide Hospital

Medicare Urgent Care Clinic

Western Medicare Urgent Care Clinic is now open for patients needing care for urgent, non life-threatening health conditions, and who cannot get an appointment at their usual GP.

This Urgent Care Clinic is staffed by doctors and nurses, providing timely care for the community in a general practice setting, including treatment of minor injuries including sprains and fractures, cuts, wounds and minor illnesses, infections and burns.

This clinic offers: 

  • Walk in service, no appointment or referral needed
  • Bulk billing, no out of pocket payments required
  • 7 days a week opening hours, from 10am to 8pm

Western Medicare Urgent Care Clinic is located at the Old Port Road Medical and Dental Centre,
1202-1210 Old Port Rd, Royal Park 5014

GP respiratory clinics

GP Respiratory clinics offer free face-to-face and telehealth assessment for people with respiratory symptoms.

The closest clinic to the RAH is the:

Arkaba Medical Centre
257 Fullarton Road, Parkside 5063

This centre has special appointments and measures in place for patients with respiratory symptoms.

General practice clinics

If your regular GP is unavailable, consider seeing another GP or use telehealth to see a GP online. 

Many GPs are open after hours and on weekends, with some offer bulk billing, meaning services can be provided at no out of pocket cost.

See a list of GP clinics located near the Adelaide CBD:

Mental health

In a mental health emergency:

Mental Health Triage Service
Available 24 hours, 7 days
Call 13 14 65

Urgent Mental Health Care Centre
215 Grenfell Street, Adelaide 5000
Available 24 hours, 7 days
Call 08 8448 9100

A comprehensive range of other mental health services are provided through community health centres, hospitals and in-home.


Pharmacies and pharmacists are a great source of free health information and can give advise on non-prescription medicines.

Appointments are not usually needed and information about how to treat minor illnesses and injuries can be provided quickly and easily.

Many pharmacies are open late, on weekends and public holidays. 

To find a local pharmacy, including those that are open after hours, visit the Heathdirect service finder or call 1800 022 222

Nearest pharmacies in or near the RAH: 

TerryWhite Chemmart
Royal Adelaide Hospital (Level 3, ground floor)
Telephone: 8212 3296

187 Franklin Street, Adelaide
Telephone: 8211 7044

Central Station Pharmacy
52-54 Hindley Street, Adelaide
Telephone: 8231 8834

Allied health

Allied health professionals can help with a range of medical issues, including sprains, muscle pain, eye conditions, and many other medical conditions.

To find an allied health professional near you, visit the Heathdirect service finder.

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