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Is the emergency department the best place for you?

If not, there are other options

Contact information

 

Emergencies

General questions

For any general questions, contact the Royal Adelaide Hospital (RAH) switchboard.

  • Phone: (08) 7074 0000

Referrals

Urgent and serious referrals

  1. Phone the RAH switchboard on (08) 7074 0000
  2. Ask to speak to the on-call registrar for the service you need
  3. Discuss the referral with the registrar and confirm where to send documentation (e.g. email address, fax, post)
  4. Send the referral with relevant documentation. For referral requirements, find the service you need in Clinical Services.

All other outpatient referrals

See Outpatients or contact the RAH Outpatients Department:

Compliments and complaints

Your feedback is important — it helps us provide better services to the community.

To provide feedback about your experience at the RAH or to speak to our Consumer Experience team, see Compliments and complaints on the CALHN website.

Freedom of information (patients/public)

To request medical history or birth information, see freedom of information or email Health.RAHFOI@sa.gov.au.

Medical records

Health professionals and patients with questions about medical records can email HealthRAHMedRecInfoOfficer@sa.gov.au.

Lost property

The RAH Security Office

Equipment

Referral advice for lending equipment (e.g. wheelchairs) is managed by the RAH Equipment pool.

  • Phone: (08) 7074 0056 or (08) 7074 0051

Hospital crutches

Crutches are hired through Independent Living Specialists (ILS). Contact their team for any questions about their use:

Clinical trials and research

To learn more about medical research for treatment of diseases, see RAH Research Ethics or email Health.CALHNResearchEthics@sa.gov.au.

Billing

To pay a hospital bill, see Paying for your bill.

For general billing questions, contact:

Careers

CALHN/SA Health jobs (e.g. nurse/medical/admin)

Spotless jobs (e.g. cleaners/catering/orderly)

Medical elective placements

Universities (Australia and overseas) can ask about placements by emailing Health.CALHNMedicalAdmin@sa.gov.au.

Tours

To organise a tour of the hospital, contact the RAH Research Fund:

Guitar/piano playing and singing in foyer

Contact RAH Centre for Creative Health:

Distribution lists

To be added to an email distribution list, email Health.eHealthSystemsServiceDesk@sa.gov.au.

Security (e.g. access cards)

Contact RAH Security by emailing RAHHelpDesk@Spotless.com.au.

Volunteer services

See RAH Volunteers, or contact Volunteer services:

COVID-19 Information

Find out more about COVID-19, including visitor restrictions, changes to our operations and information on where you can get your COVID-19 vaccine.

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