Contact information

Get in touch with the right people

Specific enquiries may be addressed using relevant contact details listed below.

Emergencies

• For medical or mental health emergency, please call 000 or present to your local Emergency Department.

Royal Adelaide Hospital (RAH) switchboard

• Telephone: (08) 7074 0000

Urgent and serious referrals

If your patient needs an urgent and serious outpatient referral:

1. please telephone RAH switchboard: (08) 7074 0000, and
2. ask to speak to the specialty on-call registrar for the service required
3. discuss details about the referral case with the on-call registrar
4. confirm correct clinic fax or email address with on-call registrar before sending directly to the clinic required
5. include relevant documentation with referral, requirements are detailed in the ‘health professionals‘ section (of this site) for each specialty condition.

All other outpatient referrals

• View the required RAH outpatient referral criteria web page before sending your referral.

or, call RAH Outpatients Department:

• Telephone: 1300 153 853

or for outpatients (appointments), please email:

• Health.CALHNOPDFeedback@sa.gov.au

Patient enquiry

• Telephone RAH switchboard: (08) 7074 0000

Complaints

To provide feedback about your experience at the RAH, please contact one of the RAH Consumer Advisers during business hours.

• Telephone: (08) 7074 1377

• Email: rah.consumeradviser@sa.gov.au
• or: HealthCNAHSRAHConsumerAdvisor@sa.gov.au

Freedom of information (patients/public)

Requesting medical history or birth information, please email:

• Health.RAHFOI@sa.gov.au
• or visit the freedom of information RAH web page.

Medical records

Health professionals and patients, please email:

• HealthRAHMedRecInfoOfficer@sa.gov.au

Lost property

Patients or visitors, please telephone:

• RAH Security Office: (08) 7074 6000
• or email: RAHSecurityControlRoom@spotless.com.au

Equipment

Referral advice for lending equipment, such as wheelchairs, is managed by the RAH Equipment pool.

• Telephone: (08) 7074 0056 or (08) 7074 0051

Note: Hospital crutches are hired through Independent Living Specialists (ILS).
Please contact ILS directly for all questions about their use.

• Telephone: (08) 8410 7335
• Website: ilsau.com.au

Clinical trials/research

Medical research for treatment of diseases, please email:

• Health.CALHNResearchEthics@sa.gov.au
• or visit the RAH Research Ethics web page.

Billing

• Email: health.rahhbrem@sa.gov.au
• Telephone Hospital billing enquiries:
  Telephone: (08) 7117 2377

• Private practice billing enquiries
  Telephone: (08) 7117 2377
  

• or visit the paying for your bill RAH web page

Careers

For CALHN/SA Health jobs (nurse/medical/admin):

• Career opportunities at the RAH, visit:
  Working at the RAH web page
• Work experience and clinical placements/internships, visit:
  Education and Training web page
• Career opportunities within SA Health, visit:
  ww.sahealthcareers.com.au web page
• Career information, please email:
  Health.CALHNHumanResources@sa.gov.au

For Spotless jobs (cleaners/catering/orderly), please visit:

• https://www.rah.sa.gov.au/careers/working-at-the-rah
• http://careers.spotless.com/caw/en/listing/

Medical elective placements

University (Australia and overseas), please enquire here:

• Health.RAHMedicalAdmin@sa.gov.au

Tour requests

• RAH Research Fund
  Telephone: (08) 7074 1445
• or visit: contactus@rahresearchfund.com.au

Guitar/piano playing and singing in foyer

Please contact RAH Centre for Creative Health:

• Telephone: (08) 7074 1434
• or visit: www.creativehealth.org.au

Distribution lists

Requests to be added to an email distribution list, please email:

• Health.eHealthSystemsServiceDesk@sa.gov.au

Access cards

• Please contact RAH Security by email:
  RAHHelpDesk@Spotless.com.au

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