Quality Assurance/Quality Improvement
The primary purpose of a quality assurance or quality improvement (QA/QI) activity is to monitor or improve the quality of service delivered by an individual or an organisation. Evaluation generally encompasses a systematic collection and analysis of information to make judgements, usually about the effectiveness and/or efficiency of an activity. Evaluation in a broad sense refers to any set of procedures, activities, resources, policies and/or strategies designed to achieve some common goals or objectives.
Data collection and analysis for QA/QI activities should:
- Be collected and analysed coincidentally to standard operating procedures with standard equipment and/or protocols; and
- Be collected and analysed expressly for the purpose of maintaining standards or identifying areas for improvement in the environment from which the data was obtained.
To register a QA/QI activity, complete the Central Adelaide Local Health Network (CALHN) QI Brief available on the CALHN QI Register. The document is used to plan the QA/QI activity and is uploaded to the CALHN Quality Improvement Register at the beginning of the project, following approval by the relevant medical/nursing/allied health lead, clinical practice director, or equivalent. When the QA/QI activity is complete the QA/QI Brief is updated with results/outcomes and is uploaded to the CALHN QI Register as the final report. Consultation with local Safety, Quality and Risk Management Coordinators is strongly recommended at the initial planning stage, and ongoing support is available throughout the QA/QI activity. For further information, refer to the Safety, Quality and Risk Management webpage on the intranet.
Departmental Clinical Audits
Clinical audits are part of continuous quality improvement processes and focus on specific clinical practices and patients' clinical outcomes (eg rates and types of complications following a surgical procedure). Analysis is usually just presentation of simple descriptive measures (averages, proportions etc) or basic measure of difference between groups (eg. t-tests).
Clinical audits should be conducted at a departmental level and should be directed/managed by the appropriate department head and/or nursing/allied health lead and when conducted for internal departmental purposes do not usually require research ethics oversight.