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Outpatient appointments

 

Most outpatient clinics at the Royal Adelaide Hospital are located together on level 3, with 78 consulting rooms and 54 treatment rooms across six wings.

Outpatient Journey

A central location and direct lift access from the car park make it easy for patients to get to their appointments and receive the treatment they need.

Medical imaging, pathology and pharmacy services are also situated on level 3, providing patients with direct access to these services.

For patient convenience, retail outlets including cafes, a newsagency and banking facilities are located close by on level 3, as well as outdoor seated areas and a playground.

Check-in

When you arrive at the RAH for your outpatient or day treatment appointment on level 3, you will need to check-in using one of the blue check-in kiosks.  These kiosks are conveniently located near the hospital’s main entrances and just outside the carpark lifts on level 3. 

Check-in only takes a couple of minutes and you will be prompted through each screen. You can scan your appointment letter which has a bar code or swipe your Medicare Card or Department of Veteran Affairs Card.  This will register your attendance for all of your appointments for the day, so you only have to check in once.

You will receive a numbered ticket from the kiosk with your appointment time and any instructions.  You can choose to have this information sent to you to by text message which will give you greater flexibility to go outside and enjoy the gardens. If you don’t enter your mobile number, you will need to watch the screens which are positioned in public areas throughout level 3. The screens will call you to attend your appointment, by displaying your ticket number and clinic location.

Information about checking in will be included in your outpatient appointment letter and staff will be on hand near the kiosks if you need any help.

Admissions

For all other appointments or admissions, you will need to check in with staff at the reception desk at the location listed in your letter.

Queries can be directed to the Outpatient Call Centre on 1300 153 853.

Please note, the Call Centre should not be utilised for a select number of services. A phone number for each of these services is listed below:

Haematology - 7074 4100

Oncology - 7074 0650

Respiratory (Chest Clinic) - 8222 5690

Pain Management Clinic - 8222 5403

Renal - 7074 4790

Service/Need to know

Level

Additional information

Admission

3H

Patient Information Services

Cancer Day

3E

Day surgery and procedures

4B

Day treatment

3C & 3D

Ear, Nose and Throat (ENT)

6G

General Surgery

5F & 5G

Gynaecology

5E

Hyperbaric Medicine

2B

Medical Imaging (Day patients)

3C

Blood collection

Nuclear Medicine

2E

Outpatient clinics

3G, 3F & 3E

Pathology

3H


Pharmacy

3D

Radiotherapy

2E

Renal Dialysis and Day Centre

2C

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