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Outpatient appointments

 

How to access this service 

All patients require a valid referral prior to receiving treatment in an outpatient clinic.

Outpatient Call Centre                        

Tel: 1300 153 853

Fax: (08) 7074 6144 

If you are a health professional making a referral, please visit Outpatient Referrals page for further information. 

Outpatient Journey

A central location and direct lift access from the car park makes it easy for patients to get to their appointments and receive the treatment they need.

Medical imaging, pathology and pharmacy services are situated on level 3, providing patients with direct access to these services.

For patient convenience, retail outlets including cafes, a newsagency and banking facilities are located on level 3, as well as outdoor seated areas and a playground.

Check-in

When you arrive at the RAH for your outpatient or day treatment appointment, you can check-in using one of the blue check-in kiosks. These kiosks are conveniently located near the hospital’s main entrances and just outside the carpark lifts on level 3. 

Check-in only takes a couple of minutes and you will be prompted through each screen. You can scan your appointment letter which has a bar code or swipe your Medicare Card or Department of Veteran Affairs Card. This will register your attendance for all of your appointments for the day, so you only have to check in once.

You will receive a numbered ticket from the kiosk with your appointment time and any instructions. You can choose to have this information sent to you to by text message which will give you greater flexibility to go outside and enjoy the gardens. If you don’t enter your mobile number, you will need to watch the screens which are positioned in public areas throughout level 3. The screens will call you to attend your appointment, by displaying your ticket number and clinic location.

Information about checking in will be included in your outpatient appointment letter and staff will be on hand near the kiosks if you need any help.

Admissions

Queries can be directed to the Outpatient Call Centre on 1300 153 853.

Please note, to contact a number of select services, see details below. 

Burns Outpatient Clinic 

Tel: (08) 7074 5076

Fax: (08) 7074 6223

Haematology Outpatient Clinic 

Tel: (08) 7074 4100

Fax: (08) 7074 6247

Mail Delivery Point: 3E061.04

Cancer/Oncology Outpatient Clinic

Tel: (08) 7074 1118

Fax: (08) 7074 6220

Mail Delivery Point: 3E061.04

Maxillofacial/Oral Surgery Referrals 

Tel: (08) 8222 8220

Fax: (08) 8429 6052

Respiratory (Chest Clinic) 

Tel: (08) 8222 5690

Fax: (08) 82225398 

Pain Management Clinic

Tel: (08) 8222 5403

Fax: (08) 8222 5904 

Renal Outpatients 

Tel: (08) 7074 4790

Fax: (08) 7074 6060

Service/Need to know

Level

Additional information

Admission

3H

Patient Information Services

Cancer Day

3E

Day surgery and procedures

4B

Day treatment

3C & 3D

Ear, Nose and Throat (ENT)

6G

General Surgery

5F & 5G

Gynaecology

5E

Hyperbaric Medicine

2B

Medical Imaging (Day patients)

3C

Blood collection

Nuclear Medicine

2E

Outpatient clinics

3G, 3F, 3E & 5E

Pathology

3H


Pharmacy

3D

Radiotherapy

2E

Renal Dialysis and Day Centre

2C

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