Skip to main content

COVID-19 Coronavirus

Information for the community, patients, and our workforce

Information for CALHN Staff


Staff access to the RAH from March 30, 2020

Covid-19 Mental Health support line

Additional mental health support is now available for patients, visitors or staff in relation to the COVID-19 pandemic - through a new COVID-19 Mental Health Support Line.

  • Telephone 1800 632 753 - available 8am – 8pm, 7 days a week.

The service will be staffed by Lifeline counsellors and includes phone, video and call-back support.
Follow up is available for people who have been identified as being at risk of developing mental illness, including previous callers to the support line and people identified through local councils.

For more information about mental health support during the COVID-19 pandemic, visit the SA Health website.

CALHN Network Incident Command Centre (NICC)

CALHN Network Incident Command Centre (NICC) was stood up on Monday, 23 March 2020.

The NICC will run seven-days-a-week with two incident management teams. The role of the Incident Management Team (IMT) is to use a command and control approach to enable rapid assessment and decision making during an incident. This means that our everyday business operations are now being centrally monitored and managed to ensure that we are able to deploy resources to meet patient needs and to reshape our means of doing business as this incident unfolds.

If you have any issues, be they clinical, logistics or specific COVID-19 concerns you can escalate these through the clinical leads in your program who will inform the IMT via the Clinical Advisory Group or the Business Operations & Logistics Groups.

This page provides information for CALHN staff, and is being updated with input from the IMT on a daily basis.

Back to top