The Royal Adelaide Hospital (RAH) would like to acknowledge this land is the traditional lands for the Kaurna people and that we respect their spiritual relationship with their country. We also acknowledge the Kaurna people as the custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.
To provide the best possible care for our patients and visitors from diverse backgrounds and rural locations, we are continually working to meet their needs in a safe and supportive environment.
The Aboriginal & Torres Strait Islander Liaison Unit (ATSILU) at the RAH is centrally located in the main entrance on level 3. With a dedicated garden featuring Aboriginal artwork, the ATSILU offers a welcoming and peaceful environment.
Opening hours are Monday to Friday from 8:30 am to 4:30 pm.
The ATSILU works to raise awareness and advocate on behalf of Aboriginal and Torres Strait Islander patients within the hospital to assist in providing culturally appropriate services and to achieve good health outcomes.
THE ATSILU IS HERE TO:
- Provide emotional, social and cultural support to Aboriginal and Torres Strait Islander patients, escorts and their families who use the Royal Adelaide Hospital Services.
- Assist Aboriginal and Torres Strait Islander patients, escorts and their families understand medical procedures and hospital routines.
- Liaise with community health care providers to ensure that necessary health care continues when Aboriginal and Torres Strait Islander patients are discharged from the hospital.
- Assist with transport and temporary accommodation arrangements for patients and escorts from rural, remote areas and interstate.
- Assist in providing Aboriginal language interpreters (most will occur over the telephone). Please contact the ATSILU Administration Support Officer to arrange. A registered interpreter MUST be used at all times for consent (procedure and anaesthetic) and also to explain illness and treatment. Escorts and family members cannot be used as interpreters for patients.
- Act as a cultural broker between ATSI patients and hospital staff.
- Assist with discharge planning, which may include inter hospital transfers.
- Liaise with community health care providers to facilitate continuity of care.
- Assist with financial and welfare enquiries and referrals.
- Assist CALHN sites and departments to provide culturally safe care.
- Provide a culturally safe environment Aboriginal and Torres Strait Islander patients, escorts and their families within the unit.
Visitor accommodation has been built into general inpatient rooms at the RAH, enabling a relative or carer to stay overnight when it is in the patient’s best interests. While these expanded provisions will enable more carers and family members to remain with their loved one, for those who need to stay offsite there are a range of options to consider.
The brochure below provides Aboriginal and Torres Strait Islander people culturally appropriate and affordable accommodation in safe and comfortable environments.